We will do our best to optimize our stocks for products that can be ordered online and deliver your order within 5 to 10 business days after receipt of payment. If we cannot deliver your order, because it is not in stock, we will inform you about the expected delivery time within 2 business days. If this is not acceptable to you, you have the right to cancel your order and we will refund your payment.
The cost of delivery depend on the amount and size of the materials you have ordered. The more and the bigger the products, the more load surface we have to reserve in the truck. It is our conscious choice to keep the prices of our products attractive, therefore in the product price there is no transportation costs included.
The carrier supplies the products for you with a truck with electric pallet truck or for packages wider than 2.50m and/or above 750 kilos ánd an order amount above 1.000,00, with a mobile lift truck on the truck. The order is unloaded next to the truck or or for the door discharged provided that such direct, free and well maintained reached by large transport. The nature and scope of the materials make the deployment of medium to large trucks necessary. If you suspect problems may arise, we ask you to report it.